Much of this work is directly applicable to the aviation maintenance workplace. Human errors include errors by the flight crew, maintenance personnel, air traffic controllers, and others who have a direct impact on flight safety. The aviation maintenance community must use the human factors guide if the guide is to serve any real purpose. A brief history and overview is presented followed by a description. Human factors in aviation maintenance federal aviation. An overview of human factors in aviation maintenance skybrary. Public safety the ultimate fear of any maintenance supervisor, technician, or inspector is that an error, once. One of the ames attempted to borrow one from a neighboring shop, but they were using theirs.
A general aviation maintenance facility had only one torque wrench which was out for calibration. Unique human factors issues in aviation maintenance. The program was justified by priorities identified by a group composed of government, industry, and academic members of the aviation safety investment strategy team asist who identified more than forty high priority safety areas, many of which were relevant to maintenance human factors. Human factors training for aviation maintenance lack of resources no aviation maintenance company is perfect. The human factors guide for aviation maintenance and inspection 2006, 2nd edition, federal aviation administration pdf, 7. Congress passed the aviation safety act, which directed the faa to conduct research on all aspects of human performance in aviation, including maintenance, launching the development of faas maintenance human factors research programs that continue today. Worlds best powerpoint templates crystalgraphics offers more powerpoint templates than anyone else in the world, with over 4 million to choose from. The manual takes a systematic approach to the subject of human factors in aviation maintenance. Maintenance challenges of small unmanned aircraft systems a human factors perspective. November 1988 nasa national aeronautics and space administration. Administration faa human factor resources are provided to include the most direct link to aviation maintenance human factors which. Applied human factors in aviation maintenance is an excellent book on human factors in aviation maintenance. This page contains links to pdf files of research documents from the faas 1999 cdrom titled human factors in aviation maintenance and inspection hfami. Aviation maintenance training accujet aviation maintenance training p.
Where does human factors ergonomics fit into aviation. Safety is the number one priority in the aviation industry. The dirty dozen of aircraft maintenance faaeasa mag compliant human factors training duration. Maintenance personnel are confronted with a set of human factors unique within aviation. Human factors guide for aviation maintenance, 1995, michael maddox, 016042643x, 9780160426438, aviation medicine, federal aviation administration, u. On 12 may 2015 at cranfield university, the royal aeronautical society discussed human factors in engineering the next generation. There are now maintenance human factors programs in most major airlines, so that mechanics aviation maintenance technicians is the proper title, inspectors, engineers and managers have all heard about the problems that can arise and what are effective strategies for dealing with these problems. Aviation mishaps caused by maintenance factors vary in severity, but can cost untold sums in lives and equipment lost. Brief overview of the dirty dozen in human performance in aviation maintenance. It is intended to show how human capabilities and limitations can. Human factors ntsb case studies technologically advanced aircraft and risk compensation. With the history of efforts in the aviation industry being focused primarily in technological development, the deficiency in this ideology began to. Aviation maintenance human factors research has the overall goal to identify and optimize the factors that affect human performance in maintenance and inspection.
It was quoted in the civil aviation authority cap 715 that aircraft accidents recorded from around the world brought the need to address human factors issues in this environment into sharp focus6. Human factors in general aviation have you ever read an article about an aircraft crash, and asked the question how. Human factors in aviation maintenance 2 a definition of human factors human factors covers a range of issues including perceptual, physical and mental capabilities, the interaction and effects on individuals of their job and working environments, the influence of equipment and system design on human performance and finally the organizational characteristics. It presents human factors issues as conditions hazards that must be managed.
Mar 08, 2017 there are now maintenance human factors programs in most major airlines, so that mechanics aviation maintenance technicians is the proper title, inspectors, engineers and managers have all heard about the problems that can arise and what are effective strategies for dealing with these problems. Maintenance technicians work in an environment that is more hazardous than most other jobs in the labour force. Avia educon advanced part66 and part147 training and study material in form of printed books, ebooks, elearning, part66 examination qdb, aircraft maintenance and airworthiness training courses, consulting services, free learning and study material. Human factors is one of the most used terms in the aviation industry. Human factors issues, specifically human errors, contribute to more aircraft incidents and accidents than any other single factor. These conditions, along with many others, are called human factors. Winner of the standing ovation award for best powerpoint templates from presentations magazine. Theyll give your presentations a professional, memorable appearance the kind of sophisticated look that. On 12 may 2015 at cranfield university, the royal aeronautical society discussed human factors in engineering the next generation aerossurance is pleased to have sponsored this thought provoking raes human factors group.
A brief history and overview is presented followed by a description of the elements that comprise an hf program. Aviation maintenance human factors jaa jar145 guidance material to support jar 145 requirements concerning human factors. Mar 24, 2015 brief overview of the dirty dozen in human performance in aviation maintenance. Aviation maintenance is a complex and demanding endeavor. This course will provide you with indepth knowledge of a wide range of human factors issues in aviation maintenance. You will also gain practical skills to manage human error, through the.
These were lauda 767 over thailand, united 737 at colorado springs, nationair canada dc8 in saudi arabia and continental express brasilia in texas. Other instances of undetected defects have occurred in the past. Human factors aviation maintenance research program aar100 appendix ii human factors aviation maintenance research requirements research requirements exist in the aar100 interactive management database that allows program managers to track research requirements for each federal aviation administration sponsor. Tee heabbacw fecelee attelle cclumfus lals, 36 p cscl 01c unclas g303 0191740 1 contract nas211934. The result has been the emergence of human factors training. Chapter 1 human factors introduction aviation maintenance has changed over the years. This study proposes to demonstrate that certain specific maintenancerelated human factors are significantly correlated with. Individuals will behave less cautiously in situations where they feel safer or more protected. Tee heabbacw fecelee attelle cclumfus lals, 36 p cscl 01c unclas g303 0191740 1 contract nas211934 november 1988 nasa. An overview of human factors in aviation maintenance sec.
The author was involved in the development of these methodologies. The faa is not responsible for the contents of the non government sites listed. The program was justified by priorities identified by a group composed of government, industry, and academic members of the aviation safety investment strategy team asist who identified more than forty high priority safety areas, many of which were relevant to. The human factors aspects of air carrier maintenance and inspection for the continuing airworthiness of transport category airplanes, to include repair procedures and the training, certi. Although maintenance crews are responsible for their actions, organization problems also contributed to the threat of maintenance errors.
To improve safety levels, attention has traditionally been focused on improving equipment, techniques and. Human factors in general aviation have you ever read an article about an aircraft crash, and asked the question how could that have happened. Cap 716 aviation maintenance human factors jaa jar145 page ix acknowledgements 11. The operators manual for human factors in aviation maintenance 09 the safety issues raised in this report include. All four aircraft and a total of 530 occupants were lost ramsden 1992. It is practically impossible for any company to have every possible resource available to do all of the tasks its personnel are expected to perform. This paper is intended to shed light on the fundamental concepts of human factors hf. Proceedings of the first meeting on human factors issues in. A model to explain human factors in aviation maintenance. Human factors guide for aviation maintenance and inspection. For the guide to be used, it must meet ongoing needs of maintenance personnel and must be prepared in such a manner as to foster use by this group. Human factors for aircraft maintenance avia educon. Monan yasacb177358 hdhae pzlctoes 11 ayiatioij 189 16769 ceebaiicis. Aircraft accidents such as that of the aloha aircraft in the usa in 1988 1 and the bac 111 windscreen accident in the uk in.
Maintenance human factors have been a significant contributor to a number of adf accidents and serious incidents ac type problem c main wheel downlock disconnect f18 fuel line connection failure sk50 flight control disconnect nias f111 main wheel departure s70a fire extinguisher discharge p3c control cable chaffingfailure. Feb 18, 2011 the dirty dozen of aircraft maintenance faaeasa mag compliant human factors training duration. Technologically advanced aircraft and risk compensation. A read is counted each time someone views a publication summary such as the title, abstract, and list of authors, clicks on a figure, or views or downloads the fulltext. Proceedings of the first meeting on human factors issues. The use of the term human factors in aviation maintenance engineering is new. This new 2nd edition of the operators manual for human factors in aviation.
Test equipment and specialized tools that need calibration are examples of. They are all solution driven, and were developed to be used by the nonhuman factors. December 2008 an overview of human factors in aviation maintenance overview of human factors in aviation dd 1 171208 9. The focus initiates on the technician but extends to the entire engineering and technical organization. This research covers 19891998 and includes various types of documents such as conference proceedings, research reports, and the human factors guide. Under the auspices of the national plan for aviation human factors, the faa has recognized the importance of the role of the human in aircraft safety, focusing research on the aircraft inspector and the aircraft maintenance technician amt faa, 1991, 1993. The study of human factors has made significant general contributions to workplace safety. Since it is not possible to eliminate all maintenance errors, introducing safety management systems sms to aviation organizations can help identify hazards and control risk. Aviation research and analysis report ar2008055 an overview of human factors in aviation maintenance alan hobbs ph. The work may be carried out at heights, in confined spaces, in numbing cold or sweltering heat. It is universally agreed that 80 percent of maintenance errors involve human factors. Remember pear the memory jogger, or mnemonic, pear figure 1 makes the recognition and mitigation of human factors b y d r. The human factors guide for aviation maintenance amt. Nasa contractor report 177398 9 i human factors in aviation operations.
An overview of human factors in aviation maintenance. Cap 718 human factors in aircraft maintenance and inspection. Factors issues in aircraft maintenance and inspection william t. Tacg has been delivering hf courses to aviation operators on a global basis since 2000. Icao requires human factors training to skilled level for pilots, cabin crew, and other safetycritical personnel. They are all solution driven, and were developed to be used by the non human factors. Chapter 1 human factors federal aviation administration. Where practical, the opportunity is being taken to incorporate a clearer. The list is provided only as a convenience to the users of this site. The use of the term human factors in the context of aviation maintenance operations is relatively new.
This page contains links to pdf files of research documents from the faas 1999 cdrom titled human factors in aviation maintenance and inspection. Human factors guide for aviation maintenance, 1995. Specific issues such as fatigue management, deviations for approved procedure, situation. A practical human factors approach to managing error in. The faa is not responsible for the contents of the nongovernment sites listed. Human error is cited as a major causal factor in most aviation mishaps. Ppt human factors training in aircraft maintenance. Risk compensation is an effect whereby individual people may tend to adjust their behavior in response to perceived changes in risk. This paper overviews this work and introduces further methodologies which can also be used to reduce errors in aviation maintenance and thereby promote safety. Technicians use more and more sophisticated equipment and procedures. Jun 03, 2015 the operators manual for human factors in aviation maintenance 09 the safety issues raised in this report include. During the same year, planning for the nasa aviation safety program 1 started see table 21.
A mcdonnell douglas dc9 aircraft suffered an inflight failure of the aft pressure bulkhead due to faulty in. Human factors training courses for aviation maintenance. This handbook provides an overview of the emerging human factors relevant to the maintenance of. Tacg instructors are highly qualified and experienced professionals who are well versed in delivering successful hf training events around the world, and who are sensitive to cultural differences among aviation operators, both geographically and organizationally. The human factors guide for aviation maintenance amt community. Significant human risk factors in aircraft maintenance.
Human factors in aircraft maintenance skybrary aviation safety. Human factors training for maintenance personnel is also required up to the skilled level. Accidents such as that of aloha airlines flight 243 in 1988 and the bac 111 windscreen accident in june 1990 brought the need to address human factors in. Rather than wait for the torque wrench to become available and then take the time again to go request it, the ame tightened a bolt by feel. Human factors in aircraft maintenance and inspection. Maintenance hangar online amt resources resources for. Pdf an overview of human factors in aviation maintenance. Below is a list of online resources available in the human factors in maintenance category. The journal of the human factors and ergonomics society 2003 45. Human factors in aircraft maintenance a preliminary. Human factors directly cause or contribute to many aviation accidents. A matter of concern recently has been the increasing age of jet aircraft in the. This continuation course complies with easa part 145 and is created with the intention to improve the level of human factors awareness and to improve the understanding of human performance issues related to activities in a easafaa part 145 maintenance environment. If they are not detected, they can cause events, worker injuries, wasted time.
163 345 610 1156 1344 958 55 153 1570 761 1174 981 731 1571 940 1301 709 316 1120 1333 245 1504 242 1207 411 1100 688 607 1191 977 817 126 1517 299 891 1289 12 1518 801 92 173 677 1102 1494 1242 393 188 763 698